TCS Overview

Professionalism in the day-to-day servicing of each and every client is paramount. At TCS we believe that customer satisfaction is not hiding behind corporate policy. Understanding our customer’s standards and exceeding them is our corporate mission. Next, to our clients, our employee teams are our most important assets. We carefully recruit our people for trustworthiness, reliability, and attention to detail. Our professional supervisors are experienced. Through their effective management and frequent inspections, quality assurance is successfully controlled. Communications is the key to customer service. Our preferred method of managing ongoing issues is via email, providing an efficient ongoing dialog and the ability for both parties to respond appropriately. We know at TCS that good communication is the heart of the quality process.